What our customers say
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I bought a Big Berkey a few yrs back and needed some accessories. when the packages came, there was a rip in the packaging and the Spigot was missing, I called the number on the enclosed card and talked with the Berkey Guy! He was wonderful and in 2 days I had a spigot. Keep in mind , the packaging was no doubt damaged in mailing, but with no questions he mailed out the new spigot. I highly recommend using these guys with no hesitation and highest regards.
I used bottled water and Brita filtered water for several years but Berkey water is the best I've ever tasted and a Berkey system also purifies the water much better. I have a big enough of a system so that I can share with the pets.I've had this system for nine months now and I've enjoyed it very much.
I waited about 3 months before I thought I'd write a review. At first, when I had everything hooked up, the water was a little cloudy and it had an after taste to it. I thought that I had made a bad purchase. It took about 2 cycles or 6 gallons before I got crystal clear water with no after taste. My wife tasted the water after the first cycle and hated it. She went out and bought more bottled water. It took about a month before I could get her to try it again. Now she can't live without it. We fill it everyday, witch means we are drinking about 3 gallons of water. Absolutely love our Berkey! Highly recommend it.
I received extremely kind, efficient customer service that rectified an
oversight by the shipping department.
We've used a Big Berkey for the past fifteen years and were pleased to see the manufacturer has continued to improve the filtering system. Everyone in the household from the two legged, four legged and house plants drink Berkey water.
VERY fast shipping. Great sale price. Thanks!
WE LOVE OUR BERKEY!! We bought the blue Berkey, without the lighted base. It is one of the best investments we ever made. We really bought it to have in an emergency situation, never truly realizing the day-to-day benefits. We have decent water in our town, which tastes pretty good, & no fluoride. I really had no idea that the water filtered through the Berkey would taste so different. Now that we've been using it for over a year, I did a taste test the other day, comparing the two, & there is a BIG difference! I can truly say our Berkey water is delicious! I love the taste of our morning coffee. We bought a seltzer maker, of course, making it with our Berkey water & it's wonderful. We just flavor it with either lemon or lime, or fresh juices - simply delicious! Whenever my cooking requires water, I use the water from my Berkey, especially making oatmeal, where the water gets absorbed into what I'm cooking. The other benefit is not having to lug cases of water & seltzer home from the store. We're in our 60's now, & we're not breaking our backs, lifting all those heavy cases, not to mention, NOT buying all those plastic bottles is helping our environment! There are 28 steps to get to my daughter's apartment, and she always drank bottled water. We surprised her, for her housewarming gift, with a Berkey and she is a now a believer! She LOVES her Berkey! We also recommended it to my brother & he bought 2, one for his regular home, & the other for their vacation home in the mountains. It sits right next to our sink, so it's easy to fill from our pull-out faucet, & is easy to clean. The Berkey truly is one of the best products we own!
I have been using the Berkey system and the filters for a while now and have to give them top ratings. It is a great invention.
We have had the Berkey Light system for several years now and have nothing but praise for the system. All of our drinking and cooking water comes from this unit so we have filtered a lot of water and never had any problems what so ever. I also keep water stored in 5 gal food grade jugs for emergencies such as loss of water due to severe weather. In 2011 a number of large tornadoes destroyed all power service in Madison County AL. So while others were driving out of state to find bottled water,s we had our own safe supply. If you are looking for a system that does what it says and provides many years of service, look no further than the Berkey and order it from here. The service I've received here has always been top notch. This system is well worth the price and the filters live up to their stated performance!
Just received my Berkey water bottle today. Already tried it out from a local stream, also our tap as our water is strong with chlorine sent and taste.
And the results were amazing, fresh, no funny taste, easy to use ext.
Now this product was ordered about two weeks ago, I live in Ontario Canada and have already received it! Great information came with the bottle, and also the website is a treasure trove of information! I already bought my 2nd bottle tonight.... It is a must for all hunting, hiking, emergency or a BoB kits! Thanks again!
The support and service from Jeff and Erica even outshines the quality of products they provide. Personable, prompt, efficient, and reliable comes to mind. When they say they stand by their product, they mean it as was born out by how they handled a recent error in shipment. This level of service is hard to come by these days, so if you're trying to find a reliable supplier for your filter and food storage needs, give them a try. Thanks Berkey Guy and gang... appreciate you.
Been hearing about you on The TSP for 2 years. Very satisfied with this product.
Thanks so much Michael, we really appreciate your feedback.
Just wanted to let you know how pleased I was with this past transaction, shipping was very prompt, pricing was superb and the quality of the product is outstanding, Sincerely, your repeat customer!
There are many things I'd like to have to help with my survival. The Berkey water filter would be a start, however resource books and a comprehensive list of items necessary would be ideal and a good start.
I purchased a berkey after moving into a city that had terrible tasting water. The berkey did an amazing job of removing that mud taste. Unfortunately after a month, the mud taste was back. Did a quick red dye test and found after close examination that the sealant that held the filter to the plastic fitting degraded. Jeff quickly replaced the filters. A short 9 months later it happened AGAIN but again jeff had them replaced. This set lasted a full 2 years and I'm very happy with it.
Great customer service is why I will always ordered from directive21!
Thanks so much, glad to help you.
I ordered some PRI-G on Friday before Labour Day. I wasn't expecting it for at least a week. It arrived on Tuesday, the day after the three day holiday! Wow! I was blown away!
I had a similar experience twice before when ordering Berkey candles. From the day I ordered them, they were at my door with-in four - five days.
I always give referrals to "The Berkey Guy" every time I talk about getting supplies in for the winter or during hurricane season.
Thank you, Jeff!
The Berkey Light has proven to be an excellent resource for keeping arsenic, chlorine, and fluoride out of our children's mouths. If you're getting the filters, don't forget the additional ones for completely pure water. This is our 5th year with this system. Due for a newer soon. Wonderful investment you won't regret.
I would not hesitate to recommend the Berkey to anyone and everyone. After doing much research, we decided on the Berkey for our filtering needs and have had not one regret. Would I buy again from the Berkey Guy? I have..several times!
I have had a Berkey Sports Bottle for a while now and love it! At the special price you are offering now, I just ordered 10 more for gifts for my family. I no longer worry about where my drinking water comes from or what is in it because my Sports Bottle filters the bad stuff out!
I have the Berkey Light and absolutely love it. After using it awhile, I decided that I wanted to store this water so that if the power went out and my pump was not working I would still have great water. I also learned that once the drops slow down that is so easy to clean the filters to increase the speed once again. The hardest part of this easy system is priming the filters. My daughter brings her half gallon jugs to fill-up while she visits and will only drink "mom's water". So glad I discover Berkey Filtration Systems. Thanks, Jeff, for offering your specials on filters and no shipping costs.
I emailed them with a question about my order right after I placed it. He literally called me back within two minutes. I am beyond shocked at this level of service. I think I can say I have never received this level of service before from an internet order. Beyond impressed!
I was very skeptical whether the Berkey system could make our local tap water actually taste good. Even the local bottled water tastes bad. I had a highly-rated point-of-source filter on the tap, and the water still tasted terrible. I was surprised and thrilled when I found that the Berkey water tasted good!! We use it all the time and I fill a gallon bottle and take it to work with me rather than use the water filter there. We also love the shower filter. Whenever I've had questions, Jeff or someone calls or emails me right away and have been most helpful. I am happy with the Berkey and feel so secure in having it.
I live in Oklahoma and can not find these anywhere. Could you tell me where to find them.
We offer them on our web site here: http://www.directive21.com/product-category/canning-lids/
I have been reading about Berkey water purifying systems for years,wanting one very
much. I just have a feeling something will
happen to the electric power grid in the USA
and those who cannot purify their own water
may very well perish. And if I am wrong,
my nieces will inherit a very high quality
water purification device.
Jeff got my travel Berkey shipped out the
day I ordered it.The extremely heavy gauge
TRUE stainless steel thoroughly impressed
me and the claim about it removing food color
from water is absolutely correct. My hat is off to this company for providing an exceedingly fine quality product at a fair price,and exceelent service. I recommend this
product heartily! Steve Guttman
I've owned a Big Berkey for several years and it's still working great! Definitely pays for itself in no time, considering I was buying water at the store every week!
These filters look great and I would love to have one to add to my emergency prepardness!
Here are some photos sent in from a few of our customers:
From Brandon Shelton, Haiti Paramedic Relief Team Leader – Jacksonville, Florida: